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We love our Lindhaus vacuum cleaner after 17 Years of use

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Sent: Thursday, March 24, 2016 11:06 AM

Subject: Love our Lindhaus!

 

Hello! I just wanted to take a moment and share some positive feedback regarding our Lindhaus vacuum cleaner.  My husband and I purchased it about

17 years ago and have been thoroughly pleased with its cleaning performance, ease of use including using the attachments and changing the bags and filters, the weight of the machine, and it's longevity. 

We've had it serviced a time or two and have had to replace a couple of minor things but all in all it's been a wonderful vacuum cleaner and we do plan to get another Lindhaus when the time comes to replace it.

 

Sincerely,

Carolyn Smith


By far the best vacuum

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5* This is by far the best vacuum cleaner and product line I've run across.

My experience with Lindhaus

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Dear Consumers, I turn to you to bring my experience of Lindhaus customer.

I was really amazed by the kindness, courtesy, speed of this company.

I own a scrubber dryer Lindwash 30, amazing machine that gives me awesome results and saves me a lot of work and effort. Using it is very simple and the results speak for themselves. It's very robust but it is still a machine and it may happen that failures. As a repair engineer in this field, I proceeded personally to repair it. I was impressed by the care with which it is designed and the high quality components used. They did not economize in the use of any materials and not even in the refined assembly precision. It s a joy to handle a machine designed to be repaired. No modern Chinese stuff disposable gives the possibility.

I found the fault I contacted Lindhaus and in no time my Lindwash was working again. A modern multinational company would give me the spare parts (if they had given them to me ...) in a lot of time at high cost; Lindhaus instead stood out even in this.

I can only do two things, thank warmly Lindhaus for this incredible experience and personally recommend this company to all of you: try and you will not regret! A machine may be the most beautiful and best in the world, but without a serious company behind, listening to you even after sale, is nothing but a Chinese stuff disposable.

Nicola Marcon, Rivignano (UD)

Oct. 16.2015


Best vacuum ever!!

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5stellaBest vacuum ever!! I'm extremely satisfied with my recent purchase.

Great customer service and Activa my dream vacuum

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Hi Al,

 

I rarely give feedback but I feel compelled to make an exception in this case and let you know what a pleasure it was to deal with you, and Lindhaus U.S.A. 

As the owner of five different homes over the years, I have been on the receiving end of many companies' customer service.   Lately, the experience has gotten downright unpleasant.   I find it is next to impossible to locate a phone number these days.  If I am resourceful enough to find a phone number, I inevitably need to listen to a long recording that gives me many options, none of which I want, and takes me on a journey of several more recordings.  Once I get the right department I am put on hold for what seems like forever.  When I finally have contact with a person, often times they are from another country and the communication is very difficult. 

In other words, good customer service does not exist any more, EXCEPT at Lindhaus U.S.A.  As I was researching vacuums on the internet, I came across the Lindhaus brand, which I was not familiar with.  I had some questions that I wanted answered and was prepared for the merry-go-round customer service treatment that I just described. 

Instead a pleasant sounding person answered the phone.  A real, live person!  I couldn't believe it.  I asked if there was anyone available that could answer questions about their vacuums.  She said, "Just a moment, please."  I was put on hold only long enough to transfer the call to you, Al.   You kindly and patiently answered all of my questions.  This excellent experience in customer service alone made me want to buy from Lindhaus.

 

The other great news is that I found my dream vacuum cleaner.  I have been searching for a vacuum that would work well on the 'Silkstrand' carpet we purchased for our whole house two years ago. 

When I asked you about the troubles I had with vacuuming it, you knew about the carpet and told me that one of your dealers said that the Lindhaus Activa 30 vacuum cleaner worked well on it.  I was able to go to our local vacuum dealer and try it out against another manufacturer's model that was twice the cost.  The Activa worked much better. 

It also seems like it is built well for the price.  I'd encourage Lindhaus to contact DuPont or whoever manufactures Silkstrand and ask to have the Activa 30 added to their "preferred vacuum cleaner list".  I have two other ones they list but one doesn't work at all and the other one costs three times as much as the Activa 30 AND is a canister, which is very hard to use without tripping over it.  

 

Thank you, Al, for your great customer service and thank you Lindhaus for your great product.

 

Sandy Geary


Thank you for the prompt service

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Milan, 02/03/2015

Thank you for the speed with which I have indicated where to turn for spare parts and accessories. I already bought the bags where I have indicated both for me and for my son, to whom I gave the vacuum cleaner Lindhaus to absolute filtration with the hospital because it is an allergy sufferer. My vacuum cleaner Lindhaus Waltzer was purchased over 20 years ago and works as the first day! And so when my son went to live alone I had no doubts about which vacuum cleaners give him! Thank you again.

                                      friendliness

                                         S.G. - Milan


medical center

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"We are owners of a medical center.

Four years ago we bought two electric brooms Sissy and now I want to buy two more.

After years of Vorwerk Folletto your Sissy has outclassed and canceled it. At least as we see it.

Thank you and congratulations for your product! greetings! Drs P. and M. "

05/12/2104


THE VALZER UPRIGHT VACUUM IS SPECTACULAR

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"Good morning, I wanted to inform you that yesterday afternoon I got the electric broom

Valtzer ".

It is spectacular, much better than the Vorwerk Folletto. I'm really happy with what I have bought.

Yesterday morning also I was handed the package with the missing material, the blower and powder for washing carpets.

Congratulations to the timeliness of the service! I thank all of you and also for paying the shipping fees for this second pack. My son was surprised about your behavior.

Sincerely, S. Mariella - Pistoia "

24/07/2014


ASSISTANCE ON MY SCRUBBER DRIER

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"Good morning, first of all thank you again for the availability and the courtesy and the timeliness of care on my scrubber dryer.

I will take note of your suggestions and I am sure that the machine will have... long life ......!

Additional thanks. To Lindhaus. Next time we talk together we hope is just to say hello, not tied to service calls) ...... "LR - Caserta

07/23/2014


I’M SATISFIED WITH THE PURCHASE OF A "LINDA” ELECTRIC BROOM

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"I'm happy with the purchase of a " Linda " electric broom, so much that I immediately proceeded to share your contact with three people I know who were involved, one of which will open a small business. I hope you can conclude a few more sales.

Meanwhile, thank you very much, Laura "

07/22/2014


Still running after 10 Years. Never had any problem

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I own a model before Letizia (HF6). Never had any problem. Still running fine after 10 Years.

Giulio B.

July, 16 2014


I'd like to thank you guys for making my life so much easier.

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Golden Retriver Tanya USA WebI have a golden retriever. I was complaining about the dog hair that killed my last vacuum. Let's admit it-- I should have known that a 5 year old $50 vacuum probably couldn't handle that. My carpet had become dingy-- so dingy that I thought it was tan. A friend was upgrading her Lindhaus to a HEPA-Pro RX version from her old Valzer. She gave it to me because her "broken vacuum is better than most other vacuums on the market".

Even though the bottom plate was broken (among other things... she was replacing it), the first time I ran it, I nearly filled the bag with hair & dust. I ran it again and filled it half way.

At that point, I decided to clean the carpet. I purchased a Healthcare Pro & the Lindhaus dry carpet cleaner.

I didn't realize my carpet was as dirty as it was. I didn't realize how horrible my allergies were. I didn't realize that I didn't have to live like that.

Thank you, Lindhaus.


Tanya J.


Nashville, TN.


PS. Thank you for shipping me a dry carpet cleaner plate. Even dealing with the company directly made me feel like a million bucks.


Aria Platinum

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Dear Lindhaus

 

We are a family of Genoa that recently there has discovered through a search on the Internet. We needed a powerful vacuum cleaner that would help fight against hair mites and so quickly and efficiently (we have a small child allergic). We wanted to thank you for having reached out and recommended in a professional and polite. Especially the thanks goes to Mr. Stefano Conzatti that has always proved capable and competent in helping us to better use the vacuum cleaner.

This vacuum cleaner model "Aria Platinum", we believe exceeds all expectations and we highly recommend it to those of us who need a thorough cleaning to limit allergies and why not live in a healthier environment.

A few days ago suddenly our trusty vacuum cleaner stopped working. We immediately contacted Stefano who responded immediately to withdraw the machine and repair it. Fortunately the fault was minimal (the cord rewinder). I say this to emphasize the speed of the performance!

7 days and at no cost.

Very great !!!!!!!!!!!!!!


LW30 I appreciate the quality

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Dear "LINDHAUS"

I recently purchased the Vs. LW30 scrubber dryer which I have already begun to appreciate the quality.

I take this opportunity to tell you that I have chosen the your product instead of the. direct competitor (just like domestic format mean, not sure how ... ... quality and price) on the basis of the comments raised by experts and I must say that in addition to the quality of the result I was impressed by the combination of efficiency, quality of materials and simple construction (which is then reflected in the ease of maintenance) that you have managed to blend in this product, indicating that you have definitely achieved the goal of transferring your philosophy in your products.

All this is definitely for you a great pride and a relief for me to think that there are still Italian reality that link all about quality and personally in my small way I will not fail to make known vs. mark the occasions that I will present themselves.

Thanks for your work and for the courtesy and availability in responding to my emails.

I cordially greet you,

D.M. - Prov. VR


Lindhaus is fabulous

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Hi, Al!
I am fine and my Lindhaus is fabulous. I vacuum at least once a week, often twice, and I swear I think of you every single time. The Lindhaus brand has so much goodwill in my mind due to your help and service over the years.
I hope you and your family are doing well and have a lovely fall season also!
Sandy